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 TNTECO - CauChuyenChiTiet
CÂU CHUYỆN CÔNG NGHỆ
Hospitality service

Vấn đề

​The traditional hotel system, which requires customers to spend a lot of time on check-in/check-out procedures at the front desk, is one of the reasons that can disrupt the customer experience.


At the same time, with the current technology development trend, people are gradually becoming familiar with and prefer to optimize their time and effort through digital experiences.

Giải pháp

​In hotel operations, the registration and storage of guests' fingerprints and facial images in the hotel management system will significantly shorten the time and reduce the required number of staff to assist check-in/check-out procedure, allowing guests to quickly open the room door and access other facilities at the hotel without using a magnetic card.

The system also stores customer information usefully and helps to quickly identify old customers, VIP customers, customers' problems that need to be solved immediately.

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