In the context of a competitive market where countless booking applications appear every day bringing many interesting features and experiences, the hotel system in the development project of TNH needs to achieve a certain level of attraction. At the same time, it is necessary to define a particular style in the digitalization era of customer experience like at the present time.
Customers are increasingly demanding and having careful consideration before deciding to purchase, especially services with great value such as real estate. Therefore, giving them practical experience before making a decision will help speed up the buying process and give customers a more positive impression of the brand and emotions
Today, half of the world's population is connected online, one third is on social media, 53% is on mobile phones. They are from all ages, races, geographies and backgrounds across the globe.